by César Tejedor | Dec 13, 2017 | Blog, Massage, Spa
As a therapist how would you like to be trained? Or how would you train your therapists? Do you receive corporate training? Or do you seek training by your own? Do you remember the best and the worst course you ever assisted to? I do… and that´s why I am writing this...
by César Tejedor | Nov 8, 2017 | Blog, Massage, Spa
Many Spa guests or Massage clients have a clear idea of the treatment that they are looking for, but there are also those who expect the therapist to recommend them a specific massage or other type of Spa treatment. One of the most common questions that the Spa guests...
by César Tejedor | Nov 17, 2015 | Blog, Spa
“Building structure” is the latest article that I wrote for the prestigious Professional Spa and Wellness Magazine (September 2015), that talks about the importance of standarized manuals and protocols in your Spa. Most of the Spa owners do not realize the...
by César Tejedor | Aug 12, 2015 | Blog, Spa
Soft skills are an essential part of the Spa experience. Knowing how to treat and interact with Spa guests, managers, and colleagues is as important as being good at giving treatments. Read about how body language really makes a difference and contributes to creating...
by César Tejedor | Aug 4, 2015 | Blog, Spa
Learn how to use music as a part of the marketing strategy for your Spa or Massage Center across the full customer life cycle to boost service experience as well as customer conversion and retention. Make music a part of your Spa strategy Consistency of...
by César Tejedor | Feb 27, 2015 | Blog, Spa
Are you doing a good job as a Spa Manager? Check out the 10 manuals your Spa should have to be successful… Is your Spa still not working properly, even after having won several design awards, being stunningly beautiful and having a great Spa staff, first rate...
